Hebrew speaking Customer Service Agents (m/f/x) - Homeoffice

Your Task as a Customer Service Agent

• You answer customer enquiries from advertisers and agencies (small and medium-sized enterprises) in Hebrew.

• Thanks to your professional customer advice and solution suggestions, the advertising effectiveness of your customers will improve.

• You assist your clients in the implementation of social media marketing measures via chat, email, telephone and social media messenger.

• You put the business value of advertising measures in the foreground and offer after-sales support for all self-service products.

• You contribute to excellent customer service from the start and continuously develop ideas to improve customer satisfaction and the customer promotional experience.

Your Profile as a Customer Service Agent

• Online advertising experience is desirable

• Experience in a service related environment is desirable

• Excellent communication skills (written and verbal)

• Excellent Hebrew language skills (written and oral minimum C2) and good English language skills (minimum B2)

• Affinity for social media and active user of social media

• Ability to multitask and high resistance to stress

• Availability of training certificate, job reference and references

Our Offer

Your Application

In order to apply for the position please click on “apply now”. It will only take a minute to enter your details and upload your resume in our application form. We will be contacting you as soon as possible. Feel free to contact us via e-mail regarding any questions or your application.

We are looking forward to hear from you very soon.