
ARE YOU
LOOKING FOR
AN INTERESTING
JOB?
Hebrew speaking Customer Service Agents (m/f/x) - Homeoffice
From now in full time in Berlin
Grafton recruits specialists and executives on behalf of its customers throughout Europe.
Your Task as a Customer Service Agent
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You answer customer enquiries from advertisers and agencies (small and medium-sized enterprises) in Hebrew.
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Thanks to your professional customer advice and solution suggestions, the advertising effectiveness of your customers will improve.
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You assist your clients in the implementation of social media marketing measures via chat, email, telephone and social media messenger.
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You put the business value of advertising measures in the foreground and offer after-sales support for all self-service products.
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You contribute to excellent customer service from the start and continuously develop ideas to improve customer satisfaction and the customer promotional experience.
Your Profile as a Customer Service Agent
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Online advertising experience is desirable
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Experience in a service related environment is desirable
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Excellent communication skills (written and verbal)
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Excellent Hebrew language skills (written and oral minimum C2) and good English language skills (minimum B2)
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Affinity for social media and active user of social media
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Ability to multitask and high resistance to stress
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Availability of training certificate, job reference and references
Our Offer
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2,200 € monthly gross salary / 26,400 € gross annual salary for the position as a customer service agent
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You work as a Hebrew speaking Customer Support Agent in your home office (quiet place and LAN required).
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Your work equipment is provided by our customer, to be fetched in Berlin personally on the first day.
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6 weeks paid training (part-time after training is possible) and ongoing coaching - all online.
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Availability to move to Berlin after the COVID pandemic
Your Application
In order to apply for the position please click on “apply now”. It will only take a minute to enter your details and upload your resume in our application form. We will be contacting you as soon as possible. Feel free to contact us via e-mail regarding any questions or your application.
We are looking forward to hear from you very soon.
Your Contact
Moritz Zacharias
+49 162 28 89 02 2
moritz.zacharias@gigroup.com
Grafton Recruitment
Neuer Zollhof 3
40221 Düsseldorf
www.grafton-recruitment.de
- Berlin
- Vollzeit
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